A Georgia mother has filed a lawsuit against Uber, alleging that the ride-sharing company failed to prevent the exploitation of her 14-year-old daughter, who was transported by an Uber driver to meet an alleged offender. The lawsuit, filed on March 7, 2025, in Gwinnett County State Court, accuses Uber Technologies, its subsidiary Rasier, and the Uber driver involved, claiming that the company’s lack of proper safety measures contributed to the incident, WALB 10 News reported.
The plaintiff, whose identity remains confidential, says her daughter was taken from her home in Butts County to Clayton County by an Uber ride at the request of 24-year-old Thomas Bonner, who now faces multiple charges related to the incident. According to authorities, when law enforcement arrived at Bonner’s residence, they intervened and removed the girl from the situation.
The lawsuit asserts that Uber’s negligence and failure to enforce stricter protections for minors directly led to the harm suffered by the plaintiff’s teenage daughter. The complaint further alleges that Uber prioritizes shielding itself from liability rather than implementing meaningful safety measures to protect young riders.
“This attack caused Plaintiff to suffer physical and/or psychological harm from which Plaintiff may never fully recover,” the lawsuit states. “As a direct and proximate result of Uber’s acts and omissions, Plaintiff suffered economic and non-economic damages.”
Bonner is currently awaiting trial in Clayton County Superior Court, facing several serious charges related to misconduct involving a minor.
Uber responded to the lawsuit by calling the allegations “gut-wrenching” and emphasizing the company’s commitment to addressing human trafficking concerns. A spokesperson stated, “We take our role helping to spotlight this issue seriously, and that work never stops. Additionally, we work with advocacy organizations and state Attorneys General to develop educational content and help drive awareness across our communities.”
While Uber has previously faced lawsuits regarding passenger safety, this case raises new concerns about how the company monitors and prevents the exploitation of minors through its platform. The lawsuit seeks compensation for damages and aims to hold Uber accountable for what the plaintiff describes as failures in its safety policies.
Uber is facing 1,600 federal sexual assault cases that have been consolidated in multidistrict litigation (MDL) in the Northern District of California. A similar number of state-level cases are pending. Uber petitioned the court to dismiss the MDL, arguing that the terms and services that users of its app agree to when downloading the app state that group claims are prohibited, and any claims must be remedied via mediation or arbitration. However, on March 10, the Ninth Circuit Court of Appeals rejected Uber’s argument.
To learn more about Uber sexual assault litigation and get connected with an experienced and compassionate attorney specializing in rideshare assault cases, visit our comprehensive coverage page here.